What our Customers say...
5 out of 5 stars. Our review. Thank you to Megan & Arrianna and staff for excellent response time and service. Always so thorough & efficient.
Super impressed! This group jumped all over my mold issue and got it cleared out faster than expected. I would definitely use this group again. They were responsive and provided great feedback throughout the job. I am out of state, so I really had to trust them and they pulled through completely.
We used the SERVPRO when our R/O system split open and flooded our house while we were out for the day. The response time and customer service could not have been any better. True professionals. The responding project manager Greg was the calm in my storm. His team went right to work while he explained what they were doing and why and what the next few days were going to be like. He walked me through the whole process. Then the next few days we had a new project manager Arianna and again pleasant, knowledgeable, thorough, explained everything. Completely professional customer service from the phone call to the handshake at the end of remediation. I would definitely use SERVPRO of Chandler South again (let's hope I don't have to) and would recommend them to my family and friends in their time of need.
"A five star team!"
Very responsive! Arrianna is great, ask for her if you can.
After my bathroom and kitchen flooded, SERVPRO came to do the dry out. They were at my home within a couple hours of my phone call, and everyone - from Carolina in the office, and Julieta and Arianna and team in my home - was very professional, kind and considerate. I work full time and they graciously accommodated my schedule, and not-too-friendly dog with ease and empathy. They patiently answered all of my questions, as I had never been in this situation before and didn't know what to expect. They called when they said they would, showed up on time, and made this unpleasant experience a lot more bearable! I highly recommend them.
This team of professionals is excellent at taking care of fire and water remediation. They are trained in the "Science of Drying" from their corporate headquarters and certified too
Excellent customer service and the best with handling everything. Great crew, very happy and friendly. From a scale of 1-10, 11!
BEST SERVICE EVER. We literally thought it was over...our house was completely flooded. SERVPRO came in and eased our pain...it was a lot of work...but they showed up DAILY and executed efficiently. Now for the reconstruction!
SERVPRO serviced our home within an hour of our emergent call. Ariana was exceptionally knowledgeable and professional and answered all of my questions through out restoration process.
I highly recommend SERVPRO if you are ever in the unfortunate situation of needing such service.
Also, they were recommended by a friend of ours who has worked for other restoration companies, so there's that!
The best customer service!!! We had a leak from our main floor to our basement and I had never dealt with any of this before. Fortunately, I found SERVPRO online. Arrianna came to my house promptly, when I needed help. She advised me of what to do, who to contact and what to expect. She saw things that I would not have noticed. She helped find where the leak was coming from, and helped back me up when the plumber only fixed half of the problem. She gave me the courage to stand my ground, and not let him leave, until he found the second leak. Everything has been moving along quickly to fix the mess. The owner even came out and said he would get repairs taken care of before my guests arrive for Thanksgiving. I am so impressed with the team that has helped me and I feel extremely blessed and grateful for the excellent service. I highly recommend SERVPRO and will call them if I'm ever in this kind of situation again.
"Ari, I really appreciate your call today! I don’t think SERVPRO knows what a GEM they have with you!!"
Absolutely outstanding company!! Friendly, efficient, honest, dependable and dedicated!! I would highly recommend this company and it’s staff any time! Thank you again so much to all of you and a special thanks to Ariana for walking me through each step of the process and making everything goes so easy in a stressful situation!
What a great job SERVPRO of Chandler South did! They were fast, clean, on time and very friendly. I can't say enough. The demo crew was great! If you ask me if I would contact them again? They would be the first company I would call.
After having a water leak our ceiling was ruined. SERVPRO Gilbert was on the spot with highly qualified, honest, hard working associates all the way up to owner Jim Tax. He was fair, efficient, and turned our situation around in a quick time frame. Couldn't recommend them more!
I've never enjoyed such great service before, from any company, anywhere. Kind, efficient, fast, and they never, EVER make me feel like I'm an inconvenience. Thank you, thank you, thank you.
"SERVPRO was professional, responsive and kept us informed during the entire water leak clean up process. I would highly recommend SERVPRO for your water restoration needs."
"I would recommend SERVPRO to my friends, family and colleagues!"
I would recommend SERVPRO of Chandler to my friends, family and colleagues.
Jordan is cream of the crop. Crew did great but he stood out!
Great response and flexibility throughout the process. Thanks!
Fernando and his team were very good throughout the process. I appreciate the COO (Jim) and Product Manager (Kurt) stopped by the house to make sure I was being taken care of during the process.
We have been extremely happy with Greg and his team. He is competent and thorough in his work. Greg's concern for our comfort was appreciated. He is a good person and nice to be around.
Personal or Business Flooding and/or Fire Loss/Claims do happen when you least expect!...
Last Friday... a "Flooding Loss" occurred to my office, it could have been worse! But luckily, we discovered the flood prior to a total loss situation....
We have great vetted partners (SERVPRO Of Gilbert/Chandler South)... assisted immediately & in the process of getting my office to pre-Flood condition.
Great Team! Fernando kept me informed and helped us through a tough situation.
Both crews were very knowledgeable, courteous, and friendly. Thanks.
SERVPRO helped me feel comfortable when I was not comfortable with the previous company.
Greg and his crew were amazing and truly were a life saver.
Thank you for coming out so quickly on a Friday night at 9pm.
ALL OF THE PEOPLE ON THE TEAMS WHO HAVE BEEN IN OUR HOME HAVE BEEN WONDERFUL. THEY ARE COURTEOUS AND VERY CAREFUL. SOME OF THE NAMES I CAN RECALL JUSTIN ALICIA, LUCY, DAVID, PAUL, CARLOS THEN SCOTT FERNANDO AND IVAN WERE HERE TODAY YOU HAVE A GREAT CREW! IF I MISSED ANYONE PLEASE DON'T FEEL LEFT OUT. AS A TEAM YOU ROCK!
Great job, fully satisfied!! Greg did a terrific getting us through this stressful experience.
We have been extremely happy with Greg and his team. He is competent and thorough in his work. Greg's concern for our comfort was appreciated. He is a good person ad nice to be around.
Thank you so much for all your help and for your patience. Everyone I dealt with in connection with SERVPRO was a pleasure to work with. You definitely turned a bad situation around into a very pleasant outcome for me.
I could only hope to work with professional guys like these in the future. Please let everyone who helped us know thank you.
Well pleased with all workers.
Did job very well. Thanks loads for all your help fulfilling my desires.
Very professional. I am very impressed with the quality of technicians that yo have on staff. They were very helpful. Scott and Holly did a great job.
Very impressed will definitely recommend them in the future. This was my first experience with anything happening as a homeowner so I am quite pleased working with thoughtful contractors. This was a wonderful fir experience. Thanks.
The team was very accommodating and willing to do anything without question. We are very happy with the end result.
Very Helpful. This was a very pleasant surprise to have such a wonderful staff and contractor to get us through this experience. Thank you very much.
I have no recommendations. They do a fantastic job and I would recommend them to people who have water damage. They are very kind & helpful!
Everyone did a great job and were fantastic throughout the process. While I would hope not to have to go through an ordeal like this again. My first call would be SERVPRO and their fantastic team. Thank you so much
All the employees were very nice and helpful. They were prompt and conscience of our issues. Cleaned up well. Would recommend
You company did a water damage loss at my home. Your employees are wonderful representatives for your company. They were not only skilled and knowledgeable they were very comforting. I do not know how my daughter and myself would have handled all the stress of this ordeal without their support
Enclosed is the check for the services in July. I must say it was less money then I would have anticipated considering the emergency circumstances and extraordinary way SERVPRO performed. It is always a blessing to see a business who doesn't gouge people and take advantage of someone in dire cirumstances. Because the insurance company doesn't recommend or refer any company, I went online and luckily magnetized a company of integrity like SERVPRO of Chandler.
Wonderful service and employees!
Everyone on the team was great to work with. They were very knowledgeable and answered all my questions.
I can't express my appreciation enough for the team that came out in the middle of the night, Carlos S and Ivan and the team that stayed with the job through the pack out and dry out. Thanks very much Dave, Andrew, Nick, Alycia and Lucy.
SERVPRO is a great service, during a stressful time they have made all the work that has to be done very easy to handle. The office staff is top notch and very easy to deal with. I already told the boss to do something special for all his employees.
Carlos was fantastic and very patient with us. He made this experience better!
I will have to say everyone on the crew were great but overall Lucy is one excellent worker and very caring not just by packing all my stuff but the care she put in taking care of my personal items. SERVPRO is lucky to have her.
Service was outstanding
Your company is fantastic. Customer service excellent, work orderly and complete. Great job!
First class! Great job! Very pleasant. They know what their doing. There job skills are excellent. They were very neat.
Everyone made us feel comfortable! Fernando, Carlos and Greg