What our Customers say...

Water Damage Testimonials

After my bathroom and kitchen flooded, SERVPRO came to do the dry out. They were at my home within a couple hours of my phone call, and everyone - from Carolina in the office, and Julieta and Arianna and team in my home - was very professional, kind and considerate.  I work full time and they graciously accommodated my schedule, and not-too-friendly dog with ease and empathy.  They patiently answered all of my questions, as I had never been in this situation before and didn't know what to expect.  They called when they said they would, showed up on time, and made this unpleasant experience a lot more bearable! I highly recommend them.

Excellent customer service and the best with handling everything. Great crew, very happy and friendly. From a scale of 1-10, 11!

BEST SERVICE EVER. We literally thought it was over...our house was completely flooded. SERVPRO came in and eased our pain...it was a lot of work...but they showed up DAILY and executed efficiently. Now for the reconstruction!

SERVPRO serviced our home within an hour of our emergent call.   Ariana was exceptionally knowledgeable and professional and answered all of my questions through out restoration process.  
I highly recommend SERVPRO if you are ever in the unfortunate situation of needing such service.  
Also, they were recommended by a friend of ours who has worked for other restoration companies, so there's that!

The best customer service!!! We had a leak from our main floor to our basement and I had never dealt with any of this before. Fortunately, I found SERVPRO online. Arrianna came to my house promptly, when I needed help. She advised me of what to do, who to contact and what to expect. She saw things that I would not have noticed. She helped find where the leak was coming from, and helped back me up when the plumber only fixed half of the problem. She gave me the courage to stand my ground, and not let him leave, until he found the second leak. Everything has been moving along quickly to fix the mess. The owner even came out and said he would get repairs taken care of before my guests arrive for Thanksgiving. I am so impressed with the team that has helped me and I feel extremely blessed and grateful for the excellent service. I highly recommend SERVPRO and will call them if I'm ever in this kind of situation again.


 

Absolutely outstanding company!! Friendly, efficient, honest, dependable and dedicated!! I would highly recommend this company and it’s staff any time! Thank you again so much to all of you and a special thanks to Ariana for walking me through each step of the process and making everything goes so easy in a stressful situation!

After having a water leak our ceiling was ruined.  SERVPRO Gilbert was on the spot with highly qualified, honest, hard working associates all the way up to owner Jim Tax. He was fair, efficient, and turned our situation around in a quick time frame.  Couldn't recommend them more!

"SERVPRO was professional, responsive and kept us informed during the entire water leak clean up process. I would highly recommend SERVPRO for your water restoration needs."

"I would recommend SERVPRO to my friends, family and colleagues!"

I would recommend SERVPRO of Chandler to my friends, family and colleagues.  

Thank you for coming out so quickly on a Friday night at 9pm.

Very professional. I am very impressed with the quality of technicians that yo have on staff. They were very helpful. Scott and Holly did a great job. 

I have no recommendations. They do a fantastic job and I would recommend them to people who have water damage. They are very kind & helpful!

Everyone did a great job and were fantastic throughout the process. While I would hope not to have to go through an ordeal like this again. My first call would be SERVPRO and their fantastic team. Thank you so much

All the employees were very nice and helpful. They were prompt and conscience of our issues. Cleaned up well. Would recommend

You company did a water damage loss at my home. Your employees are wonderful representatives for your company. They were not only skilled and knowledgeable they were very comforting. I do not know how my daughter and myself would have handled all the stress of this ordeal without their support

Enclosed is the check for the services in July. I must say it was less money then I would have anticipated considering the emergency circumstances and extraordinary way SERVPRO performed. It is always a blessing to see a business who doesn't gouge people and take advantage of someone in dire cirumstances. Because the insurance company doesn't recommend or refer any company, I went online and luckily magnetized a company of integrity like SERVPRO of Chandler. 

I can't express my appreciation enough for the team that came out in the middle of the night, Carlos S and Ivan and the team that stayed with the job through the pack out and dry out. Thanks very much Dave, Andrew, Nick, Alycia and Lucy.

SERVPRO is a great service, during a stressful time they have made all the work that has to be done very easy to handle.  The office staff is top notch and very easy to deal with. I already told the boss to do something special for all his employees.

I will have to say everyone on the crew were great but overall Lucy is one excellent worker and very caring not just by packing all my stuff but the care she put in taking care of my personal items. SERVPRO is lucky to have her.

Your company is fantastic. Customer service excellent, work orderly and complete. Great job!